Enterprise resource planning (ERP) is the integrated management of main business processes. ERP is usually referred to as a category of business management software—typically a suite of integrated applications—that an organization can use to collect, store, manage and interpret data from many business activities.
Enterprise resource planning (ERP) systems help organizations manage their businesses with efficiency and flexibility—bringing together finance, manufacturing, retail, supply chain, warehouse, and inventory.
Supply Chain Management
Supply chain planning
Optimize demand planning
Improve forecast accuracy with AI-powered predictions and historical data. Plug in your own machine learning models and tailor forecasts using a no-code approach.
Plan continuously, on demand
Ensure faster replenishment cycles and shorter delivery lead times with complete MRP runs in minutes so planners can react to demand changes in near-real time.
Eliminate stockouts
Optimize inventory with dynamic stock buffers and DDMRP to refine fulfillment with automated inventory placement using Copilot.
Collaborate in real time
Quickly gain consensus on demand plans by collaborating with all departments in the flow of work using Microsoft Teams.
Procurement and sourcing
Procure with insights and automation
Streamline and optimize sourcing decisions with Copilot, helping buyers rapidly assess the impact of order changes and automate approvals.
Assess supply risk
Uncover planned purchase risks with data about past supplier performance and product metrics—all in one comprehensive workspace.
Improve cost management
Realize maximum cost savings by automatically applying negotiated pricing based on business-defined purchase policies.
Streamline vendor management
Quickly onboard vendors and collaborate across procurement processes using a single, secure application.
Maximize sourcing selections
Optimize your sourcing experience with punch outs to external vendor catalogs and explore more options to expedite order placement.
Make smart purchasing decisions
Effectively track vendor performance, lead times, and quality with embedded Microsoft Power BI templates.
Manufacturing and shop floor management
Build agile manufacturing processes
Facilitate discrete, process, and lean manufacturing with various production strategies.
Create a connected factory
Improve quality and throughput and reduce downtime by proactively managing the shop floor with real-time production views.
Accelerate time to market
Use Internet of Things (IoT) and mixed reality to implement manufacturing processes that accelerate new product time-to-market.
Enhance visibility of the production floor
Incorporate data from external manufacturing execution systems (MES) to eliminate data silos, improve quality, and optimize production.
Transform your workforce
Improve worker safety, efficiency, and accuracy using the interactive holographic experience in Dynamics 365 Guides.
Gain production cost insights
Drive process improvement through detailed analysis of production costs.
Order management and pricing
Optimize fulfilment for on-time deliveries
Use information such as on-hand inventory and future availability to determine fulfillment locations for sustainable deliveries.
Deliver on customer promises
Provide accurate inventory information at order entry and make reservations using real-time inventory and available-to-promise (ATP) data.
Maintain customer loyalty
Earn customer trust by delivering consistent automated pricing, discounts, and rebates.
Enhance pricing management
Gain insights into profitability and revenue to drive accurate and competitive pricing.
Streamline and centralize sales
Efficiently manage sales orders with a centralized workspace and gain real-time visibility into delayed orders.
Warehouse management and fulfillment
Rapidly operationalize new warehouses
Establish new warehouses quickly with a warehouse management-only mode. Use wizards to replicate configurations across warehouses.
Deliver with consistency and expediency
Expedite deliveries by automating warehousing operations and increasing throughput. Improve efficiency with an intuitive and customizable mobile app.
Automate with robotics to boost productivity
Increase throughput and mitigate labor shortages by augmenting staff with robots for material handling.
Optimize pick, pack and ship processes
Maximize OTIF rates with insights from embedded Power BI dashboards. Use guided pick, pack and sort capabilities with our mobile app.
Improve process efficiencies
Perform process mining to get real-time insights into warehouse process inefficiencies and take corrective action.
Elevate inventory management
Automate allocation and reservation to accurately promise order delivery. Connect disparate inventory feeds with plug-and-play APIs.
Asset management and maintenance
Reduce costly machine downtime
Proactively manage business-critical equipment using predictive, corrective, condition-based, and preventative maintenance.
Perform remote maintenance collaboratively
Safely and sustainably perform maintenance by collaborating with remote experts through Dynamics 365 Remote Assist.
Improve overall equipment effectiveness (OEE)
Enable peak performance using sensor data intelligence and AI-powered anomaly detection to drive proactive maintenance and improve OEE.
Empower maintenance workers with AI guidance
Minimize downtime by scheduling and executing maintenance from mobile devices with Copilot.
Synchronize maintenance and production scheduling
Optimize resource utilization and avoid conflicts in maintenance work and production activities with advanced scheduling.
Efficiently manage spare parts and automate work orders
Limit manufacturing downtime with optimized spare-part inventory planning based on real-time maintenance and production plans.
